FAQs

How can I care for my product?

To keep your product looking great, visit the Care Instructions page, select the item from the list and follow the instructions. 

How can I contact you for further questions?

If you have any additional questions or need support, feel free to reach out to us at thenickstitch@gmail.com. We're here to help!

Do you ship outside the US?

At this point we are only shipping within the United States. Please subscribe for future updates. 

Why is the shipping label on my package less than what I paid at checkout?

You might notice that the shipping label on your package shows a lower amount than what you paid at checkout. Here’s why:

The shipping fee includes more than just the cost of postage; it also helps cover handling and packaging materials. This includes:

• Items like mailing envelopes, packing slips, and shipping labels

• Time spent preparing, packing, and processing each order by hand

• Transportation to and from our local post office

We do our best to keep shipping costs fair and consistent. Sometimes the label cost may be lower than what you paid, and other times it may be higher depending on the size, weight, and destination of the package. Over time, it balances out and allows us to continue delivering quality handmade products with care.

Thank you so much for supporting TheNickStitch. Every order truly helps keep this small business going, and it means more than you know.